Service Information

GasTech Service Company services all makes & models including discontinued products

We offer a full range of upgrade and restoration packages that will enhance the performance and beautify the appearance of your natural gas fireplace.

• Standard clean & service for only $129. Add a second fireplace for $99.
• See thru & three sided units are $149. Parts and GST are extra
• A nominal service change applies outside of the city limits. Minimal fuel charges may apply.
• Fan upgrades are available cost depending on the make and model from $275.
• Remotes: Basic on/off are $200 installed. Thermostatically controlled remotes are $290.
• Ember/Log upgrade package is $75.
• Carbon Monoxide Gas Detectors are $75.
• Quotes for re-painting of entire units available on request.

The above list is just a sample of some of the things we offer for your fireplace - if it can be done, we can do it!

Yes, we offer special pricing on Full upgrade packages

Call 403-319-2363 or contact us

Be careful when choosing a gas fireplace service company to do your maintenance, as they often have hidden charges - not us!

Common gas fireplace maintenance questions

How do I clean clean and maintain my gas fireplace?

Most manufacturers recommend an annual maintenance check by a certified professional.

Will my gas fireplace still operate during power outages?

Yes. Your fireplace has a standing pilot that is run off its own millivolt generator therefore during power outages, your fireplace will still run. Fireplace fans will not operate because they run on 110 volts but your flames will.

My fan does not work?

Almost all fans run off a temperature sensor. This means your fan will not come on until the fireplace heats for 15 – 20 minutes. It will continue running until the fireplace cools up to 30 minutes or more.  

Why is there a white film on glass?

This is a natural by-product of minerals from natural gas. Cleaning should be done once a year by a qualified technician.

Why is there soot build up on glass or logs?

This mean that the fuel-to-air ratio needs to be adjusted. There is likely incorrect log placement. If the logs have been moved, it might cause this problem.

Don’t forget to have your natural gas fireplace serviced before the cold winter months.  Annual maintenance helps to avoid any possible safety hazards.